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1 – 10 of 11Shahrul‐Yazid Yahaya and Nooh Abu‐Bakar
The purpose of this paper is to report findings related to new product development (NPD) management issues and their corresponding decision‐making approaches undertaken by senior…
Abstract
Purpose
The purpose of this paper is to report findings related to new product development (NPD) management issues and their corresponding decision‐making approaches undertaken by senior managers.
Design/methodology/approach
The study adopts grounded theory research method using interview as the primary data source. 100 NPD management issues, sourced from 16 senior managers from six technology‐based organizations in Malaysia, were investigated and analyzed.
Findings
The study revealed four categories of NPD management issues; strategic NPD management issues, NPD project management issues, NPD process and structural issues, and NPD people management issues. The study also found that senior managers apply different patterns of decision‐making approaches in dealing with each category of NPD management issues.
Research limitations/implications
Although the findings from this study are within the specific context of technology‐based organizations in Malaysia, this exploratory study opens up a number of questions for further investigation.
Practical implications
The discussion from this paper should also stimulate senior managers from other organizations or from other locations to reexamine categories of management issues in their organizations and how they approach them from a decision‐making perspective. This reflection could help identify areas which need further decision‐making skills development.
Originality/value
The classification of NPD management issues provides description of NPD management issues and the corresponding common decision‐making approaches. The study which was carried out at technology‐based organizations in Malaysia contributed to narrow down the geographical imbalances of NPD literatures, contributed to the body of NPD management literatures by bridging it with decision‐making theoretical perspective, and contributed to the naturalistic decision research stream.
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Ooi Keng Boon, Veeri Arumugam, Mohammad Samaun Safa and Nooh Abu Bakar
The purpose of this paper is to examine the perceptions of individual employees on the influence of eight elements of HRM/TQM (i.e. leadership, training and development, employee…
Abstract
Purpose
The purpose of this paper is to examine the perceptions of individual employees on the influence of eight elements of HRM/TQM (i.e. leadership, training and development, employee participation, reward and recognition, customer focus, empowerment, teamwork, and communication) on employees' job involvement in six major Malaysian semiconductor contract manufacturing organizations. Despite extensive research and voluminous literature on HRM/TQM, very little empirical research has examined this scope of investigative study. Therefore, the hypotheses are developed with the intention of examining this relationship.
Design/methodology/approach
Original researches using self‐completed questionnaires, distributed to employees within these organizations, are thoroughly reported. The study sample consisted of 377 employees, resulting in a response rate of 75.4 percent. A questionnaire developed by Kanungo was used for ascertaining the level of overall job involvement. Data were analyzed by employing correlation and multiple regression analysis.
Findings
The results of this study revealed that teamwork, empowerment, customer focus, reward and recognition and communication are positively associated with employees' job involvement. Where empowerment was found to be a dominant practice, strong associations with employees' job involvement existed. Originality/value – This study contributes in advancing the HRM/TQM research literature to a better understanding of the association between HRM/TQM and employees' job involvement within the context of the Malaysian semiconductor sector.
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Keng Boon Ooi, Nooh Abu Bakar, Veeri Arumugam, Lorraine Vellapan and Alex Kim Yin Loke
This paper seeks to examine employees' perceptions of TQM practices and its impact on job satisfaction within a large Malaysian outsourced semiconductor assembly and test (OSAT…
Abstract
Purpose
This paper seeks to examine employees' perceptions of TQM practices and its impact on job satisfaction within a large Malaysian outsourced semiconductor assembly and test (OSAT) organization. Despite extensive research on TQM practices, none examines this scope of investigative study. Therefore, the proposed model was developed with the intention of examining this relationship.
Design/methodology/approach
Original research using self‐completed questionnaires, distributed to all staff within this organization, is thoroughly reported. The study sample consisted of 230 employees, resulting in a response rate of 76.6 percent. A questionnaire developed by Wright and Cropanzana was used for ascertaining the level of overall job satisfaction. Data were analyzed by employing correlation and multiple regression analysis.
Findings
The results revealed that teamwork, organizational trust, organizational culture and customer focus are positively associated with employees' job satisfaction. It is also found that, where teamwork was perceived as a dominant TQM practice, improvements in job satisfaction levels were significant. Further, the result of the multiple regression analysis supports the proposed model based on the empirically validated soft TQM instruments, which are reliable and valid.
Originality/value
The findings make a significant contribution by using a major Malaysian OSAT organization that proves to be useful as an example of a methodology that might be used to track the extent of TQM effects on job satisfaction. A firm could use this instrument to do a pre‐test baseline measurement, and then periodically re‐administer it to identify changes associated with TQM efforts.
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Malak Samih Abu Murad and Nooh Alshyab
Political instability may have far-reaching implications for economic performance. This paper aims to analyze the impact of political instability on economic growth by focusing on…
Abstract
Purpose
Political instability may have far-reaching implications for economic performance. This paper aims to analyze the impact of political instability on economic growth by focusing on the case of Jordan, a small country located in the Middle East, which represents a highly political instable region.
Design/methodology/approach
The analysis is performed by regressing different indicators for internal and external political instability on economic growth for the period from 1980 to 2015 using the fully modified ordinary least squares approach.
Findings
The results point at a significant impact of political instability on the economic growth of the country in all the specifications considered; in particular, the analysis reveals a positive impact of external political instability indexed by border countries’ political instability and a negative impact of internal political instability, as proxied by the number of crimes and cabinet changes. Further, regarding the effect of the level of freedom, the authors find evidence for the so-called conflict perspective.
Originality/value
This paper is original and relevant for two main reasons. First, it adds to the debate on the effects of political instability on economic growth, and hereby, disentangles the effects of internal and external political instability. Second, it makes an important contribution by focusing on the case of Jordan, which has received little attention in the literature on political instability so far, even though political instability is a constant threat to the country.
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Mohd Hafiz Hanafiah and Nurul Alia Aqilah Hamdan
The demand for Muslim friendly tourism industry has been gaining momentum from the increasing number of Muslim travellers globally. This paper aims to examine the role of…
Abstract
Purpose
The demand for Muslim friendly tourism industry has been gaining momentum from the increasing number of Muslim travellers globally. This paper aims to examine the role of religiosity in Muslim travellers Halal food consumption attitude and behaviour while travelling to the non-Muslim destination.
Design/methodology/approach
A total of 384 respondents participated in this study through an online survey. This study used the partial least square structural equation modelling to assess the survey measurements and hypotheses testing.
Findings
This study asserts that the Muslim travellers’ Halal consumption attitude relies heavily on their level of religiosity, subjective norms and perceived control behaviour. Besides, the results provide evidence that consumption attitude mediates the relationship between religiosity, subjective norm, perceived behavioural control and intention in consuming Halal food products while travelling abroad.
Practical implications
This study highlighted the critical aspects of an emerging Muslim market that travel for leisure with the urge to comply with their Islamic teachings and religiosity. It is vital for non-Muslim tourism destination marketers to tailor their marketing strategies and consider promoting Islamic dietary rules when planning their travel packages.
Originality/value
This study is one of the few that focus on Muslim-friendly tourism and the role of religiosity in Muslim traveller’s Halal food consumption behaviour. This study confirms that the theory of planned behaviour model can be used to explain Muslim travellers Halal food consumption attitude while travelling to a non-Muslim destination.
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Islamic finance and Halal product sectors are thriving successfully. This chapter is a general review of the perception of Asian consumers on Islamic finance and Halal sectors in…
Abstract
Purpose
Islamic finance and Halal product sectors are thriving successfully. This chapter is a general review of the perception of Asian consumers on Islamic finance and Halal sectors in the global Halal economy.
Methodology/approach
The first section will briefly describe the Halal concept in both Islamic finance and Halal industries, and the growth of both sectors in Asian countries. The second part highlights the review of Asian consumers’ perception towards Islamic finance products and Halal products.
Findings
The review found that the consumers’ perception towards the Islamic finance products and Halal products is distinctive. This is due to the diversity of Asian countries in terms of geography, religion, culture, ethnic, school of thoughts (madzahib), income per capita and government’s involvement.
Originality/value
The third part of the chapter concentrates on planning towards Halal marketing, which involves the move and future challenges in different layers of industries to gear up and strengthen the Halal economy.
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Syed Adil Shah, Maqsood Hussain Bhutto and Sarwar M. Azhar
The purpose of this study is to integrate and synthesize the Islamic marketing literature, understand the phenomenon and related concepts and provide suggestions for future…
Abstract
Purpose
The purpose of this study is to integrate and synthesize the Islamic marketing literature, understand the phenomenon and related concepts and provide suggestions for future research.
Design/methodology/approach
The study uses an integrative review method that emphasizes summarizing and synthesizing the previous literature related to a phenomenon.
Findings
The findings indicate the emergence of five major themes, namely, Islamic marketing and its perspectives, activities in Islamic marketing, opportunities, controversies and challenges in Islamic marketing, Islamic principles and determinants of consumers’ behavior and awareness toward Islamic products. Each of the major themes consists of sub-themes discussed in detail in the results and discussion sections.
Research limitations/implications
Like other studies, this integrative literature review has some limitations. These include the methodology undertaken, the lack of explanation of inter-relationship among themes and lack of Islamic theory-based review. These limitations lead to future research directions.
Practical implications
Marketing managers need a thorough understanding of the Islamic standards and need to develop strategies. Further, there are inter-differences among Muslims, which need to be thoroughly understood by managers. Moreover, marketers can effectively use advertising in creating awareness and increasing demand of halal products.
Originality/value
This study provides an integrative review of the literature and synthesizes the Islamic marketing literature, which has not been done before.
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Ahmad Rafiki, Sutan Emir Hidayat and Muhammad Dharma Tuah Putra Nasution
This study aims to examine the moderator effect of religiosity on the relationship between halal brand awareness and habit towards purchasing decisions of halal products.
Abstract
Purpose
This study aims to examine the moderator effect of religiosity on the relationship between halal brand awareness and habit towards purchasing decisions of halal products.
Design/methodology/approach
The quantitative method is used in this study. Descriptive and statistical (multiple and moderated regression) analyses are employed to test the hypothesis according to the research model. The data is collected using a cross-sectional design from 197 respondents consisting of business owners in North Sumatera, Indonesia.
Findings
It is found that both halal brand awareness and habit have a positive and significant effect on the purchasing decision of halal products. Meanwhile, religiosity significantly acts as a moderating variable in the relationship between awareness and purchasing decisions, as well as habit and purchasing decisions.
Research limitations/implications
This study revealed the important factor of religiosity as a moderating factor in purchase decisions of halal products. The government may need to collaborate with Islamic educational institutions to raise awareness of the halal concept and product awareness. It is assumed that individuals who know about the Islamic religion will have a higher degree of awareness of halal products compared to individuals with limited knowledge of Islam; thus, providers of Islamic education play a crucial role in raising the level of awareness of halal products. Schools may serve as catalysts for the dissemination of knowledge of halal products.
Originality/value
Developing halal product markets can be done by enhancing the religiosity level of consumers, one of them through attending formal or informal religious classes.
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Waqf has the quality of perpetuity so waqf properties cannot be sold, bought or given as a gift to others. Therefore, it is necessary to make sure that the property is fully used…
Abstract
Purpose
Waqf has the quality of perpetuity so waqf properties cannot be sold, bought or given as a gift to others. Therefore, it is necessary to make sure that the property is fully used and properly managed by the Malaysian Islamic councils. To properly manage these properties, it is essential for the councils to have a proper reporting. Unfortunatley, this is not the case in the present situation for waqf. It was found that there is a lack of reporting on waqf matters. The purpose of this paper is to explore how the Islamic governance can contribute to the sufficient and adequate of waqf reporting.
Design/methodology/approach
This paper described what is being practised at present for waqf reporting. A series of Islamic governance literature was proposed in reinforcing waqf reporting.
Findings
This paper fulfils a gap in prior research by discussing several systems in Islamic governance to achieve transparency in waqf reporting. The findings of this paper may provide a significant contribution to any organisation that act as a trustee for waqf.
Practical implications
This paper provides an opportunity for further theoretical approach in defining and describing the role of governance in the reinforcement of waqf reporting. The paper has recommended several strategies towards better governance in Islamic council, and these suggestions can be offered to the councils for improvement.
Social implications
This research will be of interest to policy makers, especially Government and State Government. Given the current debate in Malaysia on the most appropriate forms of regulation for the Islamic sector, this study aims to provide valuable insights into the role of Islamic governance in the system of regulation.
Originality/value
This paper examined several governance system in Islamic governance to be applied in any Islamic organisation. This paper specifically deals governance issue that should be practised by present councils to prevent lack in waqf reporting. This system discusses the ways Islamic councils should perform since the system was originally implemented by a previous, distinguished caliph, Umar Al-Khattab.
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Sutan Emir Hidayat, Ahmad Rafiki and Muhammad Dharma Tuah Putra Nasution
This paper aims to analyze the Halal industry before, during and after the COVID-19 outbreak.
Abstract
Purpose
This paper aims to analyze the Halal industry before, during and after the COVID-19 outbreak.
Design/methodology/approach
Qualitative content analysis derived from a narrative-type literature review – supported by expert opinions elicited from semi-structured interviews and transcripts from the keynotes of five prominent speakers at a Halal industry conference during the pandemic. The conference theme covered the Halal industry’s development and strategies before, during and after the COVID-19 outbreak.
Findings
There are opinions, concerns and actionable suggestions from the five prominent guests on how the Halal industry is faced with challenges but also new opportunities, with the potential to lead an agenda toward community and transparency.
Originality/value
The halal industry could survive the ravaging COVID-19 and still has the potential to be explored. Expectedly, it makes this occasion an assessment or benchmark to improve the Halal industry and lifestyle in the future and contributes to the betterment of the ummah and Muslim countries.
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